A grievance procedure is the formal steps for making a complaint at work. Start a grievance procedure, follow the grievance procedure.
Using it puts a complaint on the record, which is what makes it more than a conversation. A grievance procedure has to be followed properly by the employer or a later tribunal will say so.
1noungrievance procedureThe formal steps for making a complaint at work.
“She raised it informally twice before starting a grievance procedure.”
grievance procedure is a procedure.
Practised in Work & Careers