Outsourcing is paying an outside company to do work your own staff once did. IT outsourcing, outsourcing the payroll, outsourcing contracts.
It is sold as focusing on what you do best and is often about cost and headcount instead. It is different from offshoring, which is about where the work goes rather than who does it.
1nounoutsourcingPaying an outside company to do work your own staff once did.
“Outsourcing its customer service to a call centre abroad saved the bank a lot of money.”
outsourcing is a practice.