A returns policy is the rules about bringing goods back. Check the returns policy, a generous returns policy.
Faulty goods are covered by law whatever the policy says, and a change of mind is not. A generous returns policy is a business decision rather than a legal duty.
1nounreturns policyThe rules about bringing goods back.
“The returns policy gave twenty-eight days and asked no questions.”
returns policy is a policy.
Practised in Shopping & Money